Privacy Policy

How kiravexino protects and manages your personal information in compliance with Australian privacy laws

Overview

kiravexino is committed to protecting your privacy and handling your personal information responsibly. This policy explains how we collect, use, store, and protect your data when you use our financial analysis services. We comply with the Australian Privacy Principles under the Privacy Act 1988 and take our obligations seriously.

Last updated: March 2025. We review this policy regularly and will notify you of any significant changes through our website or direct communication.

Information We Collect

Personal Information

  • Contact details including name, email address, phone number, and business address
  • Financial information relevant to analysis services including business revenue data and market metrics
  • Professional information such as industry sector, business size, and operational details
  • Communication records including emails, meeting notes, and service requests

Technical Information

  • Website usage data including pages visited, time spent, and user journey patterns
  • Device information such as browser type, operating system, and IP address
  • Cookies and similar technologies for website functionality and user preferences

How We Use Your Information

We use your personal information for legitimate business purposes that directly relate to our financial analysis services:

Purpose Information Used Legal Basis
Service Delivery Contact and financial data Contract performance
Communication Contact information Legitimate business interest
Website Improvement Usage analytics Legitimate business interest
Legal Compliance All relevant data Legal obligation

Data Sharing and Third Parties

We maintain strict control over your information and only share data when necessary for service delivery or legal compliance. We never sell your personal information to third parties.

Limited Data Sharing

  • Professional service providers who assist with analysis work under strict confidentiality agreements
  • Technology providers for secure data storage and processing within Australia
  • Legal and regulatory authorities when required by Australian law
All third parties who access your information are bound by confidentiality obligations and must comply with Australian privacy standards.

Your Rights and Choices

Under Australian privacy law, you have several important rights regarding your personal information:

Access and Correction

You can request access to the personal information we hold about you and ask for corrections if information is inaccurate or outdated. We'll respond to access requests within 30 days.

Data Portability and Deletion

You can request a copy of your data in a portable format or ask us to delete your information, subject to our legal and contractual obligations. Some information may need to be retained for compliance purposes.

Marketing Communications

You can opt out of marketing communications at any time using the unsubscribe link in emails or by contacting us directly. This won't affect service-related communications.

Data Security and Protection

We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

  • Encrypted data transmission using industry-standard SSL/TLS protocols
  • Secure data storage with Australian-based providers meeting government security standards
  • Access controls limiting staff access to information needed for their role
  • Regular security assessments and updates to protect against emerging threats
  • Staff training on privacy obligations and data handling procedures
While we implement strong security measures, no system is completely secure. We encourage you to protect your account credentials and report any suspected security issues immediately.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, and resolve disputes.

Information Type Retention Period Reason
Client service records 7 years after service completion Legal and tax obligations
Marketing communications Until unsubscribe request Consent-based processing
Website analytics 26 months Business analysis
Financial analysis data 5 years after service completion Professional standards

International Data Transfers

We primarily store and process your information within Australia using local service providers. If we need to transfer data internationally, we ensure adequate protection through:

  • Using service providers in countries with adequate privacy protection as recognized by Australian law
  • Implementing contractual safeguards that meet Australian privacy standards
  • Obtaining your explicit consent where required for transfers to other jurisdictions

We'll notify you if your data needs to be processed outside Australia and explain the protections in place.

Cookies and Website Technology

Our website uses cookies and similar technologies to improve functionality and understand how visitors use our services. You can control cookie settings through your browser, though some features may not work properly if cookies are disabled.

Cookie Categories

  • Essential cookies for website functionality and security
  • Analytics cookies to understand website usage patterns
  • Preference cookies to remember your settings and choices

Changes to This Policy

We may update this privacy policy to reflect changes in our practices, technology, legal requirements, or business operations. We'll post updates on our website and notify existing clients of significant changes via email.

We recommend reviewing this policy periodically to stay informed about how we protect your information. The "last updated" date at the top indicates when the most recent changes were made.

Privacy Complaints

If you believe we've handled your personal information inappropriately, you can lodge a complaint with us directly. We'll investigate promptly and respond within 30 days with our findings and any corrective actions.

If you're not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au or call 1300 363 992.

Contact Us About Privacy

If you have questions about this privacy policy or how we handle your personal information, please contact us:

kiravexino Privacy Officer 2 George St, 214 west, Suite 1, Level 2/153 Macquarie St Hobart TAS 7000, Australia Phone: +61 8 9328 3778 Email: support@kiravexino.world